Terms & conditions
Selling with us
Throughout these terms and conditions “we”, “us” and “our” refer to Lacie Mai’s.
Throughout these terms and conditions “you” and “your” refers to customer supplying the items for sale.
Clothing supplied by you, must meet a certain criterion. This must be; free from, pilling/bobbling, marks, stains, holes, pulls, flaws and defects.
All clothing supplied must be High Street or Designer Brands Cath Kidston, Gap, H&M, JoJo Maman Bebe, Joules, Mama’s & Papa’s, Monsoon, Mothercare, Next, The White Company, Zara and brands of similar quality.
We do not accept clothing with festive or celebration motifs or fancy dress.
Clothing supplied by you must be clean and freshly laundered.
The selling price of Items will be made at the discretion of Lacie Mai’s.
Clothing received by us, from you can be sent to us via, post, courier and drop off to Southampton. Costs incurred by you are your responsibility and not the responsibility of Lacie Mai’s.
Clothing meeting the above criteria and selected by us, will be sold by us on your behalf. You will receive 40% of which the item has sold for.
Clothing received by us, from you, that does not meet the above criteria will be returned back to you. We will pay the first £3.00 postage and packaging, however any additional postage costs incurred will be your responsibility. Items will not be returned until postage has been paid.
Clothing received by us, from you, that does not meet the above criteria can be arranged for collection by appointment only from Southampton.
We aim to sell your items within a 6 month period.
If we are unable to sell your items within the allocated 6 month period, we will return the items to you, of which we will pay the first £3.00 postage and packaging. Any additional postage costs incurred will be your responsibility. Items will not be retuned until postage has been paid.
At the end of the 6 month selling period, all unsold clothing will be returned to yourself. We will request that all clothing is collected from Southampton at your earliest convenience. If any clothing is not collected within 2 months of notification, clothes will be donated to a local charitable organisation.
Once the terms and conditions have been signed, you will be unable to reclaim your clothing until the 6 month selling period has ended.
We reserve the right to contact you, to request an extension of selling period if we feel your item has further potential to sell.
Once items have been sold, you will receive the payment within 10 working days after the conclusion of the 6 months selling period via bank transfer.
We reserve the right to refuse service to anyone for any reason at any time.
The prices of your items are subject to change without notice at any time at our discretion.
When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Buying with Us
Throughout these terms and conditions “we”, “us” and “our” refer to Lacie Mai’s.
Throughout these terms and conditions “you” and “your” refers to customer buying the items for sale.
Orders will not be dispatched until full payment has been received by us.
Postage fee of £4.00 is for Second Class Royal Mail via Royal Mail.
Collection of orders can be arranged via pre-arranged appointment from Southampton Free of Charge.
Lacie Mai’s will aim to ship your orders as soon as possible, this will be next working day for most orders.
Expected delivery times are within 2-3 working days after dispatch.
In the unlikely event there is an issue with your purchase, please contact us within 5 working days of receipt of order.
Any shipping costs incurred when returning a product will be your responsibility. Shipping costs are non-refundable. Please retain a proof of postage receipt when returning any items, we cannot be held responsible for items that are not received back to us.
Due to the nature of our business, we are unable to provide exchanges.
Once an order has been placed and purchased. We are unable to cancel orders.
We reserve the right to refuse service to anyone for any reason at any time.
The selling price of Items will be made at the discretion of Lacie Mai’s.
We reserve the right to refuse service to anyone for any reason at any time.
The Prices of your items are subject to change without notice at any time at our discretion.
When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.